Baylor Scott & White Medical Center – Pflugerville offers 24/7 emergency services, primary care, imaging/radiology, surgical services—including bariatric weight loss surgery, orthopedic surgery—and gastroenterology in a conveniently located, modern hospital. From allergies and flu symptoms to broken bones and adult and pediatric surgery, we’re here to help our Pflugerville neighbors, friends and family get back to Better.
Baylor Scott & White Medical Center – Pflugerville has achieved Magnet recognition for its nursing professionalism, teamwork and superiority in patient care. The American Nurses Credentialing Center’s Magnet Recognition Program® distinguishes organizations that meet rigorous standards for nursing excellence.
Medical services
-
Allergy and immunology
Allergy and immunology
Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:
- Allergies
- Allergic reactions to insect stings
- Asthma
- Chronic cough
- Drug allergies
- Eczema (atopic dermatitis)
- Food allergies
- Hives (urticaria)
- Recurring infections
- Rhinitis
-
Bariatric surgery
Bariatric surgery
At Baylor Scott & White Medical Center – Pflugerville, we offer two minimally invasive bariatric surgical procedures to qualifying patients weighing at least 100 pounds more than their ideal body weight.
Laparoscopic Roux-en-Y Gastric Bypass
The current standard by which other weight-loss operations are measured. In this procedure, a small stomach pouch is created that bypasses a portion of the small intestine. This restricts the amount of food you can eat and the calories your body can absorb.Laparoscopic Vertical Sleeve Gastrectomy
In this procedure, the surgeon removes a large portion of your stomach. The smaller stomach limits the amount of food you can eat by making you feel full after eating small meals.
For more information, please call 512.654.6500.Download our bariatric surgery guide
Learn more about bariatric surgery
-
Dermatology
Dermatology
Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:
- Acne
- Actinic keratosis
- Dermatitis
- Eczema
- Psoriasis
- Rosacea
- Skin cancer
- Skin infections
- Warts
-
Diabetes care
Diabetes care
Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:
- Endocrinology to manage condition
- Nutrition management
- Cardiology and pulmonology for heart and lung care
- Neuroscience for care of the nervous system
- Nephrology for kidney care
- Ophthalmology to prevent vision loss
- Orthopedics, physical medicine, and rehabilitation
- Podiatry
-
Digestive diseases
Digestive diseases
Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.
Example services and procedures we offer include:
- Abdominal and endoscopic ultrasound
- Colonoscopy
- Endoscopic retrograde cholangiopancreatography (ERCP)
- Evaluation of liver transplant candidates
- Percutaneous liver biopsy
- Placement of external feeding tubes (gastrostomy)
- Treatment of pancreatic diseases
Common digestive diseases we treat include:
- Acid reflux
- Crohn's disease
- Colon polyps
- Liver diseases
- C. diff
- Gastroesophageal reflux disease (GERD)
- Heartburn
- Hepatitis
- Irritable bowel syndrome (IBS)
- Swallowing disorders
-
Emergency care
Emergency care
Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:
- Allergic reaction (hives, swelling)
- Animal, snake, or human bites
- Broken bones
- Blue or purple color to lips, skin, or nail beds
- Chest or stomach pain or pressure
- Coughing up blood
- Difficulty breathing
- Fainting
- Heart attack
- Puncture wounds
- Seizure
- Severe bleeding or bleeding that does not stop with direct pressure
- Severe burns or burns on the face
- Severe pain or loss of motion or sensation anywhere in the body
- Shortness of breath
- Stroke
- Sudden dizziness, weakness, or change in vision
- Trauma
- Trouble breathing, swallowing or wheezing
If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).
Learn more about emergency care -
Endocrinology
Endocrinology
Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.
Conditions we treat include, but not limited to:
- Diabetes
- High blood cholesterol and triglycerides
- Obesity
- Osteoporosis
- Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
- Parathyroid gland disorders
- Pituitary and adrenal disorders
- Thyroid gland disorders
Some procedures and tests we offer include:
- Bone density testing
- Continuous glucose monitoring
- Insulin pump therapy
- Thyroid fine needle biopsies and ultrasound
-
Foot care
Foot care
Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:
- Ankle sprains
- Athlete's foot
- Bunions
- Flat feet
- Fractures
- Hammertoes
- Heel pain
- Infections
- Ingrown nails
- Neuromas
- Tendon injuries and ruptures
- Wounds
-
Heart & Vascular Institute
Heart & Vascular Institute
Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.
We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.
Our services include:
- Cardiac rehabilitation
- Cardiology
- Electrophysiology
- Heart failure
- Vascular care
-
Imaging and radiology
Imaging and radiology
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Services may* include:
- Arthrography
- Bone density measurement
- Breast imaging
- CT scan (including low-dose lung cancer CT screening)
- Interventional radiology
- MRI
- Myelogram
- Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
- Radioimmunotherapy
- Ultrasound
- Virtual colonoscopy
- X-ray and fluoroscopy
* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.
Read more about our imaging and radiology services -
Inpatient medicine and hospitalists
Inpatient medicine and hospitalists
Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.
Learn more about inpatient medicine -
Mammogram and breast imaging
Mammogram and breast imaging
Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:
Read more about breast imaging -
NeuroHealth Institute
NeuroHealth Institute
Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:
- Alzheimer's Disease
- Lou Gehrig's Disease (ALS)
- Brain aneurysm
- Brain and spine tumors
- Concussion
- Dementia
- Epilepsy
- Essential tremors
- Headache treatment
- Hydrocephalus
- Movement disorders
- Multiple sclerosis
- Neuromuscular disorders
- Parkinson's Disease
- Pituitary tumors
- Stroke care
- Skull base tumors
- Traumatic brain injury
-
Orthopedics
Orthopedics
Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.
To help care for you, we provide:
- Hand, elbow, wrist surgery
- Hip, knee and shoulder replacement
- Joint replacement
- Neck, back, spine surgery
- Total and partial joint replacement
- Pharmacy
-
Pulmonology
Pulmonology
Our pulmonologists and lung care specialists study, diagnose, and innovatively treat with advanced technology and rehabilitation offerings acute and chronic respiratory and pulmonary disorders of the lungs, airways and chest, including:
- Asthma
- Acute and chronic pulmonary embolism
- Bronchiectasis
- Chronic obstructive pulmonary disease (COPD)
- Cystic fibrosis
- Emphysema
- Fungal infections of the lung
- Granulomatous lung diseases
- Hepatopulmonary syndrome
- Interstitial lung disease
- Lung cancer
- Lung transplantation
- Pulmonary fibrosis
- Pulmonary vascular disease
- Pulmonary hypertension
- Pleurisy
- Pneumonia
- Sarcoidosis
- Sleep disorders
- Smoking cessation
- Tuberculosis
- Tuberculous and nontuberculous mycobacterial pulmonary disease
-
Surgical services
Surgical services
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
- Cardiothoracic surgery
- Colon and rectal surgery
- General surgery
- Gynecological surgery
- Head and neck surgery
- Ophthalmic surgery
- Orthopedic surgery
- Pediatric surgery
- Plastic surgery
- Podiatric medicine and surgery
- Robotic surgery
- Surgical oncology
- Urologic surgery
- Vascular surgery
- Weight-loss surgery
-
Urology
Urology
Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:
Urinary-related:
- Bladder disorders and cancer
- Inability to control urination
- Kidney disorders (including kidney stones)
- Urethral disorders
Related to male reproductive organs:
- Erectile dysfunction
- Infertility
- Penile disorders and cancer
- Prostate disorders and cancer
- Sexually transmitted diseases (STDs)
- Undescended testicles (cryptorchidism)
-
Women's health
Women's health
From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.
Services include:
- Breast surgery
- Gynecological surgery
- Hormone replacement therapy
- Mammography
- Obstetrical care
- Allergy and immunology
- Bariatric surgery
- Dermatology
- Diabetes care
- Digestive diseases
- Emergency care
- Endocrinology
- Foot care
- Heart & Vascular Institute
- Imaging and radiology
- Inpatient medicine and hospitalists
- Mammogram and breast imaging
- NeuroHealth Institute
- Orthopedics
- Pharmacy
- Pulmonology
- Surgical services
- Urology
- Women's health
Allergy and immunology
Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:
- Allergies
- Allergic reactions to insect stings
- Asthma
- Chronic cough
- Drug allergies
- Eczema (atopic dermatitis)
- Food allergies
- Hives (urticaria)
- Recurring infections
- Rhinitis
Bariatric surgery
At Baylor Scott & White Medical Center – Pflugerville, we offer two minimally invasive bariatric surgical procedures to qualifying patients weighing at least 100 pounds more than their ideal body weight.
Laparoscopic Roux-en-Y Gastric Bypass
The current standard by which other weight-loss operations are measured. In this procedure, a small stomach pouch is created that bypasses a portion of the small intestine. This restricts the amount of food you can eat and the calories your body can absorb.
Laparoscopic Vertical Sleeve Gastrectomy
In this procedure, the surgeon removes a large portion of your stomach. The smaller stomach limits the amount of food you can eat by making you feel full after eating small meals.
For more information, please call 512.654.6500.
Download our bariatric surgery guide
Learn more about bariatric surgery
Dermatology
Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:
- Acne
- Actinic keratosis
- Dermatitis
- Eczema
- Psoriasis
- Rosacea
- Skin cancer
- Skin infections
- Warts
Diabetes care
Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:
- Endocrinology to manage condition
- Nutrition management
- Cardiology and pulmonology for heart and lung care
- Neuroscience for care of the nervous system
- Nephrology for kidney care
- Ophthalmology to prevent vision loss
- Orthopedics, physical medicine, and rehabilitation
- Podiatry
Digestive diseases
Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.
Example services and procedures we offer include:
- Abdominal and endoscopic ultrasound
- Colonoscopy
- Endoscopic retrograde cholangiopancreatography (ERCP)
- Evaluation of liver transplant candidates
- Percutaneous liver biopsy
- Placement of external feeding tubes (gastrostomy)
- Treatment of pancreatic diseases
Common digestive diseases we treat include:
- Acid reflux
- Crohn's disease
- Colon polyps
- Liver diseases
- C. diff
- Gastroesophageal reflux disease (GERD)
- Heartburn
- Hepatitis
- Irritable bowel syndrome (IBS)
- Swallowing disorders
Emergency care
Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:
- Allergic reaction (hives, swelling)
- Animal, snake, or human bites
- Broken bones
- Blue or purple color to lips, skin, or nail beds
- Chest or stomach pain or pressure
- Coughing up blood
- Difficulty breathing
- Fainting
- Heart attack
- Puncture wounds
- Seizure
- Severe bleeding or bleeding that does not stop with direct pressure
- Severe burns or burns on the face
- Severe pain or loss of motion or sensation anywhere in the body
- Shortness of breath
- Stroke
- Sudden dizziness, weakness, or change in vision
- Trauma
- Trouble breathing, swallowing or wheezing
If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).
Learn more about emergency careEndocrinology
Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.
Conditions we treat include, but not limited to:
- Diabetes
- High blood cholesterol and triglycerides
- Obesity
- Osteoporosis
- Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
- Parathyroid gland disorders
- Pituitary and adrenal disorders
- Thyroid gland disorders
Some procedures and tests we offer include:
- Bone density testing
- Continuous glucose monitoring
- Insulin pump therapy
- Thyroid fine needle biopsies and ultrasound
Foot care
Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:
- Ankle sprains
- Athlete's foot
- Bunions
- Flat feet
- Fractures
- Hammertoes
- Heel pain
- Infections
- Ingrown nails
- Neuromas
- Tendon injuries and ruptures
- Wounds
Heart & Vascular Institute
Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.
We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.
Our services include:
- Cardiac rehabilitation
- Cardiology
- Electrophysiology
- Heart failure
- Vascular care
Imaging and radiology
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Services may* include:
- Arthrography
- Bone density measurement
- Breast imaging
- CT scan (including low-dose lung cancer CT screening)
- Interventional radiology
- MRI
- Myelogram
- Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
- Radioimmunotherapy
- Ultrasound
- Virtual colonoscopy
- X-ray and fluoroscopy
* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.
Read more about our imaging and radiology servicesInpatient medicine and hospitalists
Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.
Learn more about inpatient medicineMammogram and breast imaging
Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:
Read more about breast imagingNeuroHealth Institute
Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:
- Alzheimer's Disease
- Lou Gehrig's Disease (ALS)
- Brain aneurysm
- Brain and spine tumors
- Concussion
- Dementia
- Epilepsy
- Essential tremors
- Headache treatment
- Hydrocephalus
- Movement disorders
- Multiple sclerosis
- Neuromuscular disorders
- Parkinson's Disease
- Pituitary tumors
- Stroke care
- Skull base tumors
- Traumatic brain injury
Orthopedics
Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.
To help care for you, we provide:
- Hand, elbow, wrist surgery
- Hip, knee and shoulder replacement
- Joint replacement
- Neck, back, spine surgery
- Total and partial joint replacement
Pharmacy
The Baylor Scott & White Pharmacy is an outpatient/retail pharmacy located on the first floor of the medical center. The pharmacy is open to the general public, and accepts most major insurances.
Pulmonology
Our pulmonologists and lung care specialists study, diagnose, and innovatively treat with advanced technology and rehabilitation offerings acute and chronic respiratory and pulmonary disorders of the lungs, airways and chest, including:
- Asthma
- Acute and chronic pulmonary embolism
- Bronchiectasis
- Chronic obstructive pulmonary disease (COPD)
- Cystic fibrosis
- Emphysema
- Fungal infections of the lung
- Granulomatous lung diseases
- Hepatopulmonary syndrome
- Interstitial lung disease
- Lung cancer
- Lung transplantation
- Pulmonary fibrosis
- Pulmonary vascular disease
- Pulmonary hypertension
- Pleurisy
- Pneumonia
- Sarcoidosis
- Sleep disorders
- Smoking cessation
- Tuberculosis
- Tuberculous and nontuberculous mycobacterial pulmonary disease
Surgical services
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
- Cardiothoracic surgery
- Colon and rectal surgery
- General surgery
- Gynecological surgery
- Head and neck surgery
- Ophthalmic surgery
- Orthopedic surgery
- Pediatric surgery
- Plastic surgery
- Podiatric medicine and surgery
- Robotic surgery
- Surgical oncology
- Urologic surgery
- Vascular surgery
- Weight-loss surgery
Urology
Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:
Urinary-related:
- Bladder disorders and cancer
- Inability to control urination
- Kidney disorders (including kidney stones)
- Urethral disorders
Related to male reproductive organs:
- Erectile dysfunction
- Infertility
- Penile disorders and cancer
- Prostate disorders and cancer
- Sexually transmitted diseases (STDs)
- Undescended testicles (cryptorchidism)
Women's health
From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.
Services include:
- Breast surgery
- Gynecological surgery
- Hormone replacement therapy
- Mammography
- Obstetrical care
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
-
Aetna - (6)Aetna Signature AdministratorsAetna Medicare Value Plan (HMO)Aetna Medicare Prime Plan (HMO)Aetna Medicare Dual Complete Plan (HMO D-SNP)HMOAetna Medicare Eagle II (PPO)
-
Baylor Scott & White Health Plan - (26)2023 BSW Employee Network (SEQA & EQA)RightCare STAR Medicaid Network2023 BSW Employee Network (PPO & HSA)2024 BSWH Employee Network (SEQA & EQA)2024 BSWH Employee Network (PPO & HDHP)BSW Access PPOBSW Plus HMO-GroupBSW Preferred PPO NetworkPPO Network-GroupPyco Industries Employee PlanBSW SeniorCare Advantage HMOBSW Preferred HMO Network - GroupBSW Plus PPO-GroupMcLane Group NetworkEPO Network-Individual/FamilyHMO Network-Individual/FamilyBSW Premier HMO-GroupHMO Network-GroupBSW Solutions PPOBSW Plus HMO-Individual/FamilyBSW Preferred HMO - Individual MarketplaceBSW Premier HMO-Individual/FamilyCovenant Preferred HMOBSW SeniorCare Advantage PPOBSW Plus PPO-Individual/FamilyBSW Premier PPO
-
Blue Cross Blue Shield - (18)Blue EssentialsBlue PremierParPlanSTAR KidsTRS-Care StandardTRS-ActiveCare Primary+Blue Advantage - BronzeBlue Advantage - GoldFederal Standard OptionConsumer Directed HealthSelectBlue Cross Medicare Advantage (HMO)Blue Cross Group Medicare Advantage (PPO)Blue Advantage Plus - GoldTRS-ActiveCare PrimaryBlue Advantage - SilverHealthSelectFederal Basic OptionBlue Advantage Plus - Bronze
-
Cigna - (10)Open Access PlusLocalPlusCigna Medicare AdvantageOpen Access Plus In-NetworkLocalPlus In-NetworkOpen AccessCigna HealthSpringPoint of Service Open AccessChoice FundBSW Extended PPO
-
DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
-
First Health/Coventry - (1)First Health/Coventry Network
-
FirstCare Health Plans - (2)FirstCare Select Plus HMO NetworkSTAR Medicaid - MRSA
-
Galaxy Health Network - (1)Galaxy Health Network
-
HealthSmart - (2)ACCEL NetworkPreferred Network
-
Humana - (12)ChoiceCareHumana PreferredNational POSHumana Honor (PPO)HumanaChoice (PPO)Humana Gold Plus SNP-DE (HMO D-SNP)HMOHumana Gold Plus (HMO)Humana Gold Choice (PFFS)Humana USAA Honor with Rx (PPO)PPOHumanaChoice (Regional PPO)
-
Independent Medical Systems - (1)IMS Network
-
Midland Memorial Hospital - (1)Employee Benefit Plan
-
Nebraska Furniture Mart - (3)OnyxEmeraldPearl
-
PHCS Network - (1)PHCS Primary PPO
-
QuickTrip - (1)Employee Benefit Plan
-
Superior Health Plan - (4)STAR+PLUSCHIPCHIP PerinateSTAR
-
Superior HealthPlan - (4)CHIP PerinateFoster CareSTARSTAR+PLUS
-
Three Rivers Network - (1)Three Rivers Network
-
Tricare - (2)ExtraSelect
-
TriWest HealthCare - (1)Community Care Network
-
United Healthcare - (18)Nexus ACO - Open AccessNexus ACO - Referral RequiredOptionsUnitedHealthcare Medicare Advantage Choice (Regional PPO)All SaversCore EssentialCoreCharter PlusCharter BalancedCharterSTAR+PLUSSTARSurestUnitedHealthcare Group Medicare Advantage (PPO)Navigate PlusSelect PlusAARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)CHIP
We couldn’t find any results for ""
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, set up a payment plan or enroll in paperless statements.
Other payment options:
-
Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
-
Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
-
Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
More helpful information
-
Community involvement
Community involvement
We are proud to be a part of Baylor Scott & White Health, a system invested in improving community health by addressing identified community health needs. We invite you to read our hospitals' reports on community benefit to find out more about our financial stewardship and how we fulfill community needs as part of this exceptional network of hospitals.
View our community benefit report -
Dining options
Dining options
Café
- Monday-Friday: 7:00 AM - 1:30 PM
- The café offers a wide variety of hot and cold meals, snacks and drinks
- Self-service checkout is available 24/7
- Accepts cash and/or credit cards
-
Estimate your cost of care
Estimate your cost of care
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
Estimate your cost of care -
Medical records
Medical records
You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.
Request your records -
Recognize an employee
Recognize an employee
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.
Nominate an employee -
Volunteer with us
Volunteer with us
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.
Become a volunteer
Community involvement
We are proud to be a part of Baylor Scott & White Health, a system invested in improving community health by addressing identified community health needs. We invite you to read our hospitals' reports on community benefit to find out more about our financial stewardship and how we fulfill community needs as part of this exceptional network of hospitals.
View our community benefit reportDining options
Café
- Monday-Friday: 7:00 AM - 1:30 PM
- The café offers a wide variety of hot and cold meals, snacks and drinks
- Self-service checkout is available 24/7
- Accepts cash and/or credit cards
Estimate your cost of care
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
Estimate your cost of careMedical records
You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.
Request your recordsRecognize an employee
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.
Nominate an employeeVolunteer with us
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.
Become a volunteer